Returns Policy
We accept returns via mail. Returns are eligible for a refund if they are made within 90 days of delivery. Returned items must be presented in the same condition as when they were received: unworn, undamaged, unaltered, and with the original tags, packaging (if applicable) and proof of purchase. Returns that do not meet these criteria will not be accepted and will be sent back to you with an explanation.
Final Sale items cannot be returned or exchanged.
Please note these category-specific policies:
Women's Jeans/Women's Leggings/Women's Pants/Women's Shorts/Women's Skirts
These may come with an attached garment tag indicating that they must be kept on in order to return them. Once the tag is removed, the item cannot be returned.
A $8.5 return shipping fee will be deducted from your refund for each mailed return. Returns presented in store will not be charged a return shipping fee. When packing up your return, remove any old addresses or bar codes, and only include items from the same order. If you are returning multiple items at the same time, a $8.5 return shipping fee will be deducted once from your refund. If you are returning multiple items at different times, a $8.5 return shipping fee may be deducted for each return request. Shipping fees cannot be refunded.
If you have any questions regarding our returns policy or need assistance with your return, please contact us at:
• Email: sale@tedweistore.top
• Address: Flat/RM 511, 5/F Ming Sang Industrial Building, 19-21 Hing Yip St, Kwun Tong KL, Hong Kong
